📘 Prime Asia Hotel – Frequently Asked Questions (FAQs)
📍 Location & Accessibility
Q: Where is Prime Asia Hotel located in Angeles City?
Prime Asia Hotel is located in the heart of Angeles City, Pampanga, just minutes away from SM City Clark, Fields Avenue, and Clark Freeport Zone. Our exact address is 23 Narciso Avenue, Malabanias, Angeles City 2009.
Q: How far is Prime Asia Hotel from Clark International Airport (CRK)?
Prime Asia Hotel is approximately 10 to 15 minutes from Clark International Airport, making it a convenient choice for travelers.
Q: Is Prime Asia Hotel near major tourist spots in Pampanga?
Yes, Prime Asia Hotel is close to major attractions like SM Clark, Clark Museum, Aqua Planet, and the nightlife of Fields Avenue.
🛏️ Room Information
Q: What types of rooms are available at Prime Asia Hotel?
We offer Deluxe Rooms, Studio Rooms, Family Rooms, Family Suites, spacious Loft units, Junior Suites and Presidential Suite to suit solo travelers, couples, and families, whether they are visiting for business or leisure.
Q: Are there family rooms available?
Yes, our Family Rooms, Family Loft, Junior Suites, and Presidential Suite are perfect for families, offering space, comfort, and amenities suitable for children.
Q: Do your rooms have kitchenettes or cooking facilities?
Selected rooms have microwaves to reheat the food, such as the Studios, Loft, Junior Suite, and Presidential Suite. Please check the room description, check our online availability, or call us to confirm availability.
Q: Is Wi-Fi available in all rooms?
Yes, we offer free high-speed Wi-Fi in all rooms and public areas.
🐾 Pet-Friendly Policy
Q: Is Prime Asia Hotel pet-friendly?
Yes! We proudly welcome pets. Small to medium-sized dogs are allowed in selected rooms, while large dogs are allowed in the suites. Please inform us in advance of arrangements.
Q: Are there additional charges for bringing pets?
Pets stay free of charge. There may be a minimal cleaning or damage fee. Please contact our front desk for the latest pet policy.
Q: Are there pet-friendly facilities nearby?
Yes, our area includes nearby parks and walking paths where pets are welcome.
🍽️ Dining & Food Options
Q: Does Prime Asia Hotel have a restaurant?
Yes, we have Imo Bar offering delicious international and Filipino cuisine, open 24 hours for breakfast, lunch, and dinner. We also have Marsa Mediterranean Restaurant offering Mediterranean a la carte and weekend international buffet. In addition to that, we have Coppa Cafe, our lobby coffee shop that opens 24 hours and offers variety of snacks, cakes and pastries in addition to a wide selection of coffee and tea hot and cold beverages.
Q: Is breakfast included in the room rate?
Select rates include breakfast. Please check the booking details or inquire with our staff.
Q: Do you offer room service?
Yes, we offer 24 hours room service for your convenience.
🏊 Amenities & Facilities
Q: Does Prime Asia Hotel have a swimming pool?
Yes, our rooftop pool offers a refreshing escape with a view of Mt. Arayat and the surrounding city.
Q: Is there a fitness center or gym?
While we don’t have an in-house gym, nearby fitness centers are easily accessible.
Q: Do you offer spa or massage services?
We can assist with spa and massage referrals upon request.
🚗 Parking & Transport
Q: Is there parking available at Prime Asia Hotel?
Yes, we offer free secure parking for hotel guests.
Q: Do you offer airport transfer or shuttle service?
Yes, airport shuttle service is available upon request. Additional charges may apply.
🧳 Booking & Policies
Q: What time is check-in and check-out?
Check-in is at 4:00 PM and check-out is at 12:00 NN.
Q: Can I check in early or check out late?
Subject to availability. Additional charges may apply for early check-in or late check-out.
Q: What is your cancellation policy?
Cancellation policies vary depending on the booking platform. Please check your confirmation or contact us directly.
Q: Do you allow walk-in guests?
Yes, walk-ins are welcome, subject to room availability.
Q: Do you accept credit cards and GCash?
Yes, we accept all major credit cards, debit cards, and GCash.
💼 For Business & Events
Q: Can Prime Asia Hotel host meetings or events?
Yes, we have meeting facilities for small to medium corporate events, training sessions, and private functions.
Q: Do you offer long-term stay packages for business travelers?
Yes, we offer special corporate and long-stay rates. Contact our sales team for details.
👨👩👧👦 Family & Group Travel
Q: Is Prime Asia Hotel suitable for families with kids?
Absolutely. Our rooms, facilities, and restaurant options are all family-friendly.
Q: Do you offer extra beds or baby cribs?
Extra beds can be provided upon request for an additional fee. Please ask in advance for cribs.
🌐 Digital Nomads & Remote Workers
Q: Is Prime Asia Hotel good for remote working?
Yes! With reliable Wi-Fi, a comfortable workspace in rooms, and a relaxing environment, we're a great choice for digital nomads.
Q: Are there quiet areas for online meetings?
Yes, rooms are sound-insulated, and the coffee shop is ideal for remote work sessions, and we have small function room for private meetings that require AV presentations.
🧼 Cleanliness & Safety
Q: What are your hygiene and safety protocols?
We follow strict cleaning protocols, including sanitation of high-touch areas, contactless check-in options, and staff health checks.
💬 Other Guest Questions
Q: Do you offer laundry service?
Yes, laundry service is available for a fee. Same-day service can be arranged upon request.
Q: Are smoking rooms available?
We have designated outdoor smoking areas. Smoking in the rooms can trigger the alarm.
Q: Is there an elevator in the hotel?
Yes, our building is equipped with an elevator serving all floors.
Q: What languages are spoken by your staff?
Our staff speak English, Filipino, and Kapampangan.
📌 Want to Know More?
If your question wasn’t answered here, feel free to contact us at:
📞 +639399284245
📧 info@primeasiahotel.com
📍 Google Maps